Cancellation & Refund Policy

Cancellation requests must be submitted in writing via email or through our official communication channels.

Cancellation charges may vary depending on:

Airline policies
Hotel policies
Visa processing status
Tour operator conditions
Time remaining before departure

Refund Processing

Eligible refunds will be processed after deducting applicable cancellation charges and third-party service fees.

Certain bookings such as promotional fares, visa fees, insurance premiums, convenience charges, and specific hotel reservations may be non-refundable.

No-Show Policy

Failure to arrive for the scheduled departure or use booked services without prior notice will be treated as a no-show, and refunds may not be available.

Force Majeure

Refunds for cancellations due to natural disasters, pandemics, political unrest, government restrictions, or other unforeseen circumstances will be subject to the policies of airlines, hotels, and other service providers.

Refund Timeline

Approved refunds are generally processed within 7–21 business days, depending on the payment method and the policies of the respective service providers.

Contact

For cancellation or refund assistance, please contact our customer support team through the details provided on the Contact Us page.

These pages are SEO-friendly, legally appropriate for a standard travel agency website, and concise enough for a professional corporate site. For stronger legal protection, especially if you serve international travelers or collect payments online, it’s advisable to have the policies reviewed by a legal professional familiar with travel and consumer laws.