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Privacy Policy

Privacy Policy

At Moksha Travels (“we,” “our,” or “us”), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website or any of our travel-related services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Name
Contact Number
Email Address
Travel Preferences
Passport details (when required)
Payment information (processed securely)

We use your information to:

  • Process bookings
  • Provide travel services
  • Respond to inquiries
  • Send booking confirmations
  • Improve our services
  • Share promotional offers (with your consent)

We may share your information with airlines, hotels, visa agencies, transport providers, insurance companies, and other travel partners only when necessary to fulfill your booking.

When you make payments through our website:

Payments are processed securely through trusted third-party payment gateway providers.
We do not store your complete debit card, credit card, UPI PIN, CVV, internet banking credentials, or other sensitive payment information on our servers.
Payment gateway providers process transactions using industry-standard security and encryption technologies.

We may receive limited transaction details such as:

  • Transaction ID
  • Payment Status
  • Payment Date
  • Amount Paid
  • Payment Reference Number

We take appropriate technical and organizational measures to safeguard your personal information.

These include:

  • SSL Encryption
  • Secure Servers
  • Restricted Data Access
  • Password Protection
  • Firewall Protection
  • Regular Security Monitoring

While we strive to protect your information, no internet transmission can be guaranteed to be 100% secure.

Our website may use cookies to improve user experience and website performance.

You may request access, correction, or deletion of your personal information by contacting us.

Our website may use third-party services including:

  • Payment Gateway Providers
  • Google Analytics
  • Google Maps
  • Social Media Platforms
  • WhatsApp Communication
  • Email Service Providers

These services operate under their own privacy policies.

We encourage users to review the privacy policies of these third-party providers.

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated Effective Date.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Moksha Travels

Address:
Sakhi Building, Choottuveli Jn, Nattassery, S H Mount, Kottayam Pin-686006, Kerala

Phone:
91 75938 52488

Email:
moksha.its@gmail.com

Website:
www.mokshatravels.com

For additional compliance with payment gateway providers (such as Razorpay, Cashfree, PhonePe Payment Gateway, PayU, CCAvenue, or others), ensure this policy accurately reflects your payment flow and includes the specific payment gateway(s) you use. Some providers also require links to your Terms & Conditions, Cancellation & Refund Policy, and Contact Us pages. It’s also a good idea to have this policy reviewed by a legal professional to ensure compliance with applicable laws and your payment provider’s requirements.